Privacy Policy
and provides enterprise transformation consulting, Ready AI products and Technology SaaS services (together, the “Services”). This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices and rights available to you.
By using the Site or engaging our Services, you acknowledge the practices described in this Policy. If you do not agree with it, please do not use the Site.
1. Information We Collect
Information you provide to us
- Contact details — name, business email address, phone number, company name and role, submitted through our contact and consultation forms or when you schedule a Breakthrough Session.
- Business correspondence — the content of emails, calls and meetings related to an enquiry or engagement.
- Career information — CVs, work history and related details if you apply for a role with us.
- Engagement data — information shared with us under a consulting or product engagement, which is handled under the terms of the applicable client agreement and any non-disclosure agreement, and which takes precedence over this Policy where they conflict.
Information collected automatically
- Usage data — pages visited, time on page, referring site, and general interaction with the Site.
- Device data — IP address, browser type, operating system and screen characteristics.
- Cookies and similar technologies — as described in our Cookie Policy.
2. How We Use Your Information
- To respond to enquiries and schedule consultations.
- To deliver, administer and improve our Services and the Site.
- To send information about our capabilities, insights or events where permitted by law; you can opt out at any time.
- To evaluate job applications.
- To comply with legal obligations and enforce our agreements.
- To protect the security and integrity of the Site and our systems.Â
3. Legal Bases for Processing
Where data protection law requires a legal basis (for example under the EU/UK General Data Protection Regulation or India’s Digital Personal Data Protection Act, 2023), we rely on: your consent; the performance of a contract or steps taken at your request before entering a contract; our legitimate interests in operating, marketing and securing our business, where those interests are not overridden by your rights; and compliance with legal obligations.
4. Sharing of Information
We share personal information only with:
- Service providers — hosting, email, analytics, scheduling and similar vendors who process data on our behalf under contractual confidentiality obligations.
- Professional advisers — lawyers, accountants and insurers where necessary.
- Legal and safety recipients — where disclosure is required by law, regulation or legal process, or to protect rights, safety or property.
- Business transfers — a successor entity in connection with a merger, acquisition or reorganization, subject to this Policy.
5. International Transfers
Prime Partners operates internationally and information may be processed in countries other than the one in which you are located, including India and the United States. Where required, we use appropriate safeguards, such as contractual protections, for cross-border transfers.
6. Data Retention
We retain personal information for as long as needed for the purposes described above: enquiry records for as long as reasonably necessary to manage the relationship; engagement records for the period required by the client agreement and applicable law; and career applications for unless you ask us to delete them sooner.
7. Your Rights
Depending on your location, you may have the right to access, correct, update, delete or receive a copy of your personal information, to object to or restrict certain processing, to withdraw consent, and to complain to a supervisory authority (including, in India, the Data Protection Board of India). To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law.
8. Security
We apply administrative, technical and organizational measures appropriate to the sensitivity of the information we hold, including access controls and encryption in transit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children
The Site and Services are directed at businesses and professionals. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.
10. Changes to This Policy
We may update this Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Material changes will be highlighted on the Site or notified to you where required.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Prime Partners
Email: breakthrough@primepartners.in
Phone: +1 (951) 365-7964
Registered address: 28 Street, New York City Untes States of America
