where 30%+ of indirect spend bypassed procurement entirely [VERIFY profile]
Employees weren't bypassing procurement out of defiance — the sanctioned route took eleven screens across three systems, so they reached for a corporate card instead. The result: 30%+ maverick spend, leaked negotiated savings, and a procurement team drowning in low-value requisition chasing instead of managing categories.
Compliance was engineered as convenience. When the sanctioned path is genuinely the fastest path, policy enforcement stops being a policing job — adoption did the governing.
Maverick spend within nine months [VERIFY] Engagement figure
Requisition-to-PO, from days [VERIFY] Engagement figure
In 8 weeks on the pilot categories Published (up to)
Addressable-spend savings potential from contract compliance [TARGET] range
Gartner research on procure-to-pay identifies guided, conversational intake as a primary lever against off-contract spend; realised savings from recaptured contract compliance are documented in Hackett Group procurement studies. The [TARGET] range sits at the conservative end.
