HR built for the workforce of the next decade
HR functions spend an average of US$2,810 per employee a year, with 8.4% of budget going to HR technology (Gartner 2024).
Yet Deloitte finds HR staff spend as much as 57% of their time on administrative tasks. The result is a function that is expensive where it should be efficient and thin where it should be strategic.
The technology to fix this is mature: AI deflects more than 45% of employee queries in well-run help desks (Gartner benchmark) and AI-assisted screening reduces cost per hire by around 30% (Deloitte).
query volume
automation
5–12
talent
learning
What we modernize
HR service delivery
Tiered service model with Conversational AI handling routine queries on policy, leave, benefits and payroll, freeing HR business partners for talent work.
Hire-to-retire process automation
Onboarding, changes, transfers and exits automated with FlowForge; documentation generated with GenSolve AI.
Talent acquisition
AI-assisted screening and scheduling; candidate experience redesign.
Workforce analytics
Headcount, attrition, productivity and cost analytics on BigBrain and Click, giving leaders self-serve insight.
HR operating model and shared services
Structure, roles, policy and controls.
Learning
LMS selection and implementation for onboarding, compliance and capability programmes.
Ready AI accelerators
Conversational AI
(employee help desk)
FlowForge
(hire-to-retire automation)
Click
(workforce dashboards)
GenSolve AI
(documents and policies)
Process Expert
(HR process discovery)
57%
Of HR time spent on administration (Deloitte)
45%+
Of routine queries deflected by AI in mature help desks (Gartner)
~30%
Lower cost per hire with AI-assisted screening (Deloitte)
US$0.50–1.05 vs US$8–12
Per ticket, AI versus human handling (Gartner, Forrester)
